Happy Return & Easy Replacement
At bikepartsbazar.com, operated by Moto Khan, we aim to make eligible returns and replacements simple and transparent while following our customer assurance policy: “আগে পার্টস হাতে পাবেন, দেখে শুনে মূল্য দেবেন” .
Instant Return at Delivery
Inspect your parcel in front of the delivery representative where courier policy permits. If the item is visibly broken, cracked, damaged or completely incorrect, contact us immediately for assistance.
72-Hour Fitment Window
If you discover an incorrect model fitment or a genuine manufacturing defect after receiving the parcel, notify us within 3 days / 72 hours of delivery.
Return Conditions
- The part must remain uninstalled, unmounted and completely unused.
- Original brand packaging, labels, seals, protective wrapping, manuals and included accessories must remain intact where applicable.
- Electrical parts such as CDIs, ECUs, wiring components and electronic sensors cannot normally be accepted for return after they have been connected, plugged in, installed or used.
- Items damaged because of incorrect installation, misuse, modification, accident or negligence may not qualify for return or replacement.
Fast Replacement & Refund
Replacement
Once the returned item reaches our RN Road, Jashore hub and successfully passes inspection, an approved replacement can be processed for dispatch.
Refund
Approved cash refunds are normally processed through bKash or Nagad within 3–5 business days after successful return inspection.
Need to Return or Replace an Item?
Contact us with your order number and clear photos of the product. Our team will guide you through the applicable return or replacement process.
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