Privacy Policy

By accessing or using our website, registering an account, or placing an order through bikepartsbazar.com, you acknowledge this Privacy Policy and consent to the collection and use of information as described in this policy.

We collect information that is reasonably necessary to operate our website, process orders, arrange delivery, provide customer service, maintain security, and improve your shopping experience.

Payment Information:

• For Cash on Delivery (COD) transactions, we do not need to collect private card or banking credentials in order to accept the delivery payment.
• Where digital payment options such as bKash, Nagad, debit cards, or credit cards are available, payment information may be transmitted to the relevant payment service provider or payment gateway for transaction processing.
• We do not request that customers provide us with private card PINs or payment OTPs through our customer support channels.

Information collected through bikepartsbazar.com may be used for legitimate operational purposes including:

• Order Processing & Fulfillment: To confirm, prepare, pack, route, and deliver motorcycle spare parts and accessories to your requested delivery address.
• Customer Verification & Support: To contact you by phone, SMS, email, or other permitted communication methods for order verification, delivery updates, compatibility enquiries, after-sales support, or warranty-related communication.
• Fraud Prevention & Security: To help identify fraudulent transactions, unauthorized activity, suspicious orders, abuse, or other security threats.
• Website & Platform Improvement: To understand website usage, improve navigation, optimize performance, enhance customer experience, and analyze demand for motorcycle parts.
• Marketing Communications: Where appropriate and subject to your preferences, we may send promotional information, offers, discounts, seasonal campaigns, or product updates. You may request to stop receiving optional marketing communication.

We do not sell or rent customer personal information for third-party commercial use.

Information may, however, be shared where necessary for legitimate business operations, including:

• Courier & Logistics Providers: Information such as your name, delivery address, contact number, COD amount, and delivery details may be provided to the courier or logistics provider responsible for delivering your order.
• Courier providers may include services such as Steadfast, Pathao, RedX, Sundarban Courier, or other delivery partners used by us from time to time.
• Payment Service Providers: Information necessary for processing an electronic transaction may be transmitted to the applicable bank, mobile financial service, payment processor, or payment gateway.
• Legal Requirements: Information may be disclosed where reasonably required to comply with applicable law, court orders, regulatory requirements, law-enforcement requests, fraud investigations, or other lawful obligations.

• bikepartsbazar.com may use cookies and similar technologies to remember your session, maintain your shopping cart, save preferences, support account functionality, improve performance, and enhance your browsing experience.
• Some cookies may also assist us with website security, analytics, and understanding how visitors interact with the website.
• You can configure your browser to block, remove, or notify you about cookies. However, disabling essential cookies may prevent certain features, including shopping cart, account login, or checkout, from functioning correctly.

• We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, misuse, loss, or disclosure.
• Our website uses secured HTTPS / SSL encrypted connections where configured to help protect data transmitted between your browser and our website.
• Access to customer and order information is intended to be limited to persons and service providers who require such information for legitimate operational purposes.

We retain account, transaction, order, delivery, and related information only for as long as reasonably necessary for legitimate purposes such as order fulfillment, warranty support, customer service, accounting, fraud prevention, dispute resolution, and compliance with applicable commercial, tax, or legal obligations.

Our platform is not intended to knowingly collect personal information from children under the age of 13.

If you are a parent or guardian and believe that a child has submitted personal information to bikepartsbazar.com, please contact us. Where appropriate, we will take reasonable steps to review and remove the information from our records.

We may update or modify this Privacy Policy when our services, website functionality, business practices, technologies, or applicable requirements change.

Updated versions will be published on this page and may include a revised effective or last-updated date. We encourage customers to review this Privacy Policy periodically.

For questions, concerns, requests, or enquiries regarding this Privacy Policy or personal information associated with your use of our services, please contact us.